Privacy Policy

Effective date: 2 September 2026

Al Lina Charity Association (“Al Lina Charity”, “we”, “us”) respects your privacy. This policy explains how we collect, use, protect, and share personal information through allinacharity.org and our related programs.

1. Information we collect

Depending on how you interact with us, we may collect your name, contact details, donation and receipt information, volunteer interests, partnership enquiries, newsletter preferences, and messages you send us. Applications for assistance may include household, financial, identification, location, health-related, or other sensitive information and supporting documents.

Our website may also collect limited technical information such as device type, browser, pages visited, approximate location, referral source, and cookie or analytics identifiers.

2. Why we use information

• To review assistance applications and deliver eligible support.
• To process donations, issue receipts, and maintain financial records.
• To respond to enquiries and manage volunteers and partnerships.
• To protect our systems, prevent fraud, and meet legal or regulatory duties.
• To improve our website, programs, accessibility, and communications.
• To send updates when you have consented or where otherwise permitted.

3. Sensitive information

We request sensitive information only when reasonably necessary to assess or deliver support. Access is limited to authorized personnel. Please do not submit documents or information that the relevant form does not request.

4. Donations and payments

Bank and cash-transfer details may be used to reconcile a donation and issue a receipt. When secure online payments are enabled, payment-card information will be handled by the approved payment provider. Al Lina Charity does not intend to store complete card details on this website.

5. How we share information

We do not sell personal information. We may share only what is necessary with trusted service providers, financial or payment partners, professional advisers, program partners involved in delivering requested support, or public authorities when required by law or necessary to protect people and prevent misuse. Service providers are expected to protect the information they handle.

6. International processing

Some website, analytics, communications, or payment providers may process information outside Lebanon. Where applicable, we use reasonable safeguards and limit transfers to what is necessary for the relevant service.

7. Retention and security

We retain information only for as long as needed for the purpose collected, program accountability, safeguarding, dispute handling, and applicable legal, tax, or financial-record duties. We use reasonable organizational and technical safeguards, but no website or transmission method can be guaranteed completely secure.

8. Cookies and analytics

We may use essential cookies for website operation and limited analytics to understand performance and improve services. You can restrict cookies through your browser. Some features may not function correctly if essential cookies are blocked.

9. Your choices and rights

Subject to applicable law, you may ask to access, correct, update, or delete personal information; object to or restrict certain uses; or withdraw consent for future communications. Some records may need to be retained for legal, safeguarding, or financial-accountability reasons.

10. Children

Information about a child should be submitted only by a parent, legal guardian, or another person authorized to act for the child. We apply additional care to information relating to children and vulnerable people.

11. External links and policy updates

Our website may link to third-party services whose privacy practices we do not control. We may update this policy when our services or legal obligations change; the effective date above will be revised.

12. Contact us

For privacy questions or requests, contact info@allinacharity.org or Al Lina Charity Association, Beirut, Lebanon.